Shipping policy

Last Updated: 31 March 2026

Thank you for shopping with Royella Food. We are pleased to offer FREE shipping across Pakistan on all orders.

Order Processing

All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been shipped, you will receive a confirmation message via SMS, email, or WhatsApp.

Delivery Time

We deliver all across Pakistan.

Estimated delivery times are:

  • Major Cities: 2–4 business days
  • Other Cities & Remote Areas: 3–6 business days

Please note that delivery times may vary during sale periods, public holidays, or due to courier delays.

Shipping Charges

We offer 100% FREE shipping on all orders across Pakistan.
There are no additional delivery charges.

Cash on Delivery (COD)

For your convenience, Royella Food offers Cash on Delivery (COD) across Pakistan.

Please ensure someone is available at the delivery address to receive and pay for the order when the courier arrives.

Order Tracking

Once your order is shipped, you may receive tracking details via SMS, email, or WhatsApp so you can monitor your shipment.

Delivery Delays

Although we aim to deliver within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Courier service issues
  • Public holidays
  • High order volumes

We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address and contact number are correct when placing your order.

Incorrect information may cause delivery delays or failed delivery attempts.