Privacy Policy

Your privacy matters to us. This policy explains how we collect and use your information.

1. Information We Collect

We may collect:

  1. Name, phone number, email address
  2. Shipping address
  3. Order and payment details (payment data is handled securely by third-party providers)

2. How We Use Your Information

Your information is used to:

  • Process and deliver orders
  • Communicate order updates
  • Improve customer service and product offerings
  • Send promotional messages (only if opted in)

3. Data Protection

We take reasonable security measures to protect your personal information and do not sell or rent customer data to third parties.

4. Third-Party Services

We may share limited information with:

  • Courier services
  • Payment gateways
  • Marketing tools (only as necessary)

5. Cookies

Our website may use cookies to improve user experience and site performance.

6. Policy Updates

This privacy policy may be updated periodically. Continued use of our services implies acceptance of any changes.

CONTACT INFORMATION

Royella Foods

For any questions, concerns, or support related to orders, shipping, returns, or our policies, please contact us:

Email: royellaenterprise@gmail.com
Phone / WhatsApp: +92 324 7232147

Customer support is available during standard business hours. We aim to respond to all inquiries within 24–48 working hours.